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Moro support

Set up Moro and get unstuck.

Start with the requirements and the full product guide. If something still does not work, contact us with the macOS version and the feature involved.

Apple Silicon · macOS 15 Sequoia+ · Windows version in development

What it does

Start here

System requirements

Moro currently requires Apple silicon and macOS 15 Sequoia or later.

Read the full documentation

Find shortcuts, permission explanations, model routing, privacy controls, licensing, and feature-by-feature guidance.

Contact support

Email hello@moro.ink. Include your macOS version, Moro version, and the steps that produced the problem.

Workflow

Before contacting support

  1. 01

    Check permissions

    Confirm that Microphone and Accessibility are enabled for the current Moro build.

  2. 02

    Restart after an update

    If global shortcuts stop responding, toggle Accessibility permission off and on, then restart Moro.

  3. 03

    Describe one reproducible case

    Include the app, shortcut, expected result, actual result, and whether local-only mode was enabled.

Common questions

A few details worth knowing

Where can I download Moro?

The public download will be available on the releases page when the first version is ready.

How do I report a privacy or security issue?

Email hello@moro.ink with a clear description. Avoid including sensitive content or credentials.

Moro

Take the shorter path from thought to text

Moro private beta is now underway. Apply to receive download access in batches.

Apply for the private beta →